The number you dialled 416-443-3600 was rejected by the service provider. Reason is 480

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
curt
Active Poster
Posts: 84
Joined: 12/18/2014
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build: 8680EX
ISP Name: Bell
Computer OS: Mac OSX 12.0.1
Router: Asus RT-AC68U

The number you dialled 416-443-3600 was rejected by the service provider. Reason is 480

Post by curt »

When I dialled 416-443-3600, it rang several times and then a system women said:

"The number you dialled 416-443-3600 was rejected by the service provider. Reason is 480."

What is reason 480?

When I dialled the same number on Fongo Mobile app, it rang several times and then it disconnected.
User avatar
Liptonbrisk
Technical Support
Posts: 3292
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: The number you dialled 416-443-3600 was rejected by the service provider. Reason is 480

Post by Liptonbrisk »

SIP error code 480 means that the destination you're trying to reach, 416-443-3600, is temporarily unavailable.
https://www.ietf.org/rfc/rfc3261.txt

480 Temporarily Unavailable

"The callee's end system was contacted successfully, but the callee is
currently unavailable (for example, is not logged in, logged in but
in a state that precludes communication with the callee, or has
activated the `do not disturb' feature). The response MAY indicate a
better time to call in the Retry-After header field. The user could
also be available elsewhere (unbeknownst to this server). The reason
phrase SHOULD indicate a more precise cause as to why the callee is
unavailable. This value SHOULD be settable by the UA. Status 486
(Busy Here) MAY be used to more precisely indicate a particular
reason for the call failure.

This status is also returned by a redirect or proxy server that
recognizes the user identified by the Request-URI, but does not
currently have a valid forwarding location for that user."
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
Posts: 3292
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: The number you dialled 416-443-3600 was rejected by the service provider. Reason is 480

Post by Liptonbrisk »

By the way, that number doesn't appear to be working at all (at least not at the moment). No one can call it.

I'm getting 404 with other service providers, which means "not found". That is, the number doesn't exist.

Call Ended (404 Not Found)

https://www.ietf.org/rfc/rfc3261.txt

"404 Not Found

The server has definitive information that the user does not exist at
the domain specified in the Request-URI. This status is also
returned if the domain in the Request-URI does not match any of the
domains handled by the recipient of the request."
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.