https://status.fongo.com/incidents/4RK0DIZiD7Xz
"Investigating - Microsoft users not receiving emails from Fongo
Investigating - We are aware that some users using Microsoft as email provider (Hotmail/Outlook) are not getting emails or text messages from Fongo. We are investigating this. We are sorry for any inconvenience that this might cause. No action from user is required.
Jun 24, 2025 - 12:01 (EDT)"
Microsoft users not receiving emails from Fongo
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Liptonbrisk
- Technical Support
- Posts: 3334
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Microsoft users not receiving emails from Fongo
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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Liptonbrisk
- Technical Support
- Posts: 3334
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Microsoft users not receiving emails from Fongo
I don't plan on creating a hotmail account to test, but DKIM not being set up may be an issue: viewtopic.php?p=82390#p82390.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.