since Friday I can no longer make any call. I don't even hear the ring tone.
when i test the connection I get timeout expired.
I far as I know nothing as changed on my end.
How can I fix this?
connextion timeout
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- Just Passing Thru
- Posts: 9
- Joined: 06/24/2010
- SIP Device Name: Softphone
- ISP Name: Videotron
- Computer OS: Windows 7
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- Active Poster
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Re: connextion timeout
PM Kris (Admin) or FPL Steve and give them your number, they'll check it out. I've also read in the forum that they''ll do some upgrades on the system next week.
- FONGO_kris
- Site Moderator
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- Contact:
Re: connextion timeout
This is most likely due to your firewall our router blocking the software from connecting with our servers - Try moving your PC to connect directly to the modem to eliminate your router as the suspect here, then try disabling any third party anti-virus you may have that could block it.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
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- Just Passing Thru
- Posts: 9
- Joined: 06/24/2010
- SIP Device Name: Softphone
- ISP Name: Videotron
- Computer OS: Windows 7
Re: connextion timeout
even when connected strait to the modem with my firewall off I get a connection timeout.
but I just tried it on my other computer and it works fine, even behind my router and firewall, strange.
but I just tried it on my other computer and it works fine, even behind my router and firewall, strange.
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- Quiet One
- Posts: 25
- Joined: 07/21/2010
- SIP Device Name: Linksys SPA-2102
- Firmware Version: 5.2.12
- ISP Name: Rogers Cable
- Computer OS: Win 7 ultimate x64
- Router: WNDR3700 / WRT160N (dd-wrt)
Re: connextion timeout
go to windows firewall settings and see what's the setting for the softphone. if it's set to allow, then uninstall and reinstall the softphone.
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- Just Passing Thru
- Posts: 9
- Joined: 06/24/2010
- SIP Device Name: Softphone
- ISP Name: Videotron
- Computer OS: Windows 7
Re: connextion timeout
turns out it was my sound card driver which caused the problem, I just removed it and everything works great again.
thanks for the help
thanks for the help