out going number blocked
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saleem107
- Just Passing Thru
- Posts: 2
- Joined: 05/31/2020
- SIP Device Name: SPA112
out going number blocked
“I’m using Fongo’s free home phone service (a landline), but my outgoing caller ID isn’t showing up. When I call someone, they only see ‘Private Number’ instead of my actual number. What can I do to fix this?”
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Liptonbrisk
- Technical Support
- Posts: 3558
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 11 Pro (25H2)
- Router: Asuswrt-Merlin & others
Re: out going number blocked
Ensure that you've not accidentally enabled Caller ID block on your SPA112. Dial *68 to remove caller ID blocking on all outbound calls.
Don't use "Anonymous" for display name in your ATA. Don't use or accidentally dial *67.
1. a) Dial ****
b) Then dial 110#
c) Enter the IP address you hear into a web browser.
d) Login to your SPA112
e) Always choose the admin login and advanced view menus
2. Navigate to Voice tab-->Line (use for FPL)-->Subscriber Information-->Display Name
a) Enter your first and last name. Do not use "Anonymous".
b) Click "Submit"
3. In your ATA, navigate to Voice tab-->Line tab (whichever you use for FPL)-->Supplementary Service Subscription-->Block CID Serv:
a) change to no
b) Click "submit"
4. Reboot/Power cycle (off and on) ATA.
5. Test by calling a Fongo Mobile number. Check incoming CID name (Caller ID name). If that works, the problem is on the other end.
Don't use "Anonymous" for display name in your ATA. Don't use or accidentally dial *67.
1. a) Dial ****
b) Then dial 110#
c) Enter the IP address you hear into a web browser.
d) Login to your SPA112
e) Always choose the admin login and advanced view menus
2. Navigate to Voice tab-->Line (use for FPL)-->Subscriber Information-->Display Name
a) Enter your first and last name. Do not use "Anonymous".
b) Click "Submit"
3. In your ATA, navigate to Voice tab-->Line tab (whichever you use for FPL)-->Supplementary Service Subscription-->Block CID Serv:
a) change to no
b) Click "submit"
4. Reboot/Power cycle (off and on) ATA.
5. Test by calling a Fongo Mobile number. Check incoming CID name (Caller ID name). If that works, the problem is on the other end.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.