No inbound calls or vmail

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grmoro
Just Passing Thru
Posts: 17
Joined: 09/07/2010
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: Diallog
Computer OS: Windows 2000, XP, and Vista
Router: TP-Link TD-8840T
Location: Toronto, Ontario

No inbound calls or vmail

Post by grmoro »

Something I just noticed after purchasing a config file for my Linksys PAP2 is that if the internet connection goes down for any reason, or the power goes out in our area, when someone tries to call my FPL local tel #, they sometimes get a fast-busy signal (beeping), a very long delay, and then sometimes a message that the person they're trying to reach is unavailable, but the call does not go to vmail. Regardless, the call should still go to vmail, correct? Or am I missing something here? Thank you.
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: No inbound calls or vmail

Post by laurent »

Yes, voicemail. Or if you set followme to forward, then it would forward.

To recover, your ATA needs to register again at FPL's servers. There's a setting in your ATA where you get to set a number of minutes after which registration is renewed. Default is 60 minutes for mine.