No connection to the server

This section is for general discussions surrounding digital phone service.
ScoFF
Quiet One
Posts: 25
Joined: 09/09/2010
SIP Device Name: Linksys SPA2102-NA
Firmware Version: 3.3.6
ISP Name: Acanac
Computer OS: Windows XP
Router: Linksys WRT54GL DD-WRT v24

No connection to the server

Post by ScoFF »

I just downloaded the software to test for free before signing up for the $50 config file, I already bought the Linksys SPA2102 phone switch/router but I havne't hooked it up yet.
I tried to run the software on the laptop and I'm getting 'no connection to the server'.
It comes up with suggested ip's to use for the internet, one being 192.168.1.106 which is my static ip for this adapter.
I have a Bell 2Wire mode/router which I've set up as passthrough mode operating as a modem only. I have a Linksys WRT54GL router that I use to dial up PPPOE to Bell using the username/password. The local ip address for the router (default gateway) is 192.168.1.1.
I opened the recommended ports as UDP for my laptop address (x.x.x.106) but nothing. I put x.x.x.106 in DMZ mode and still no connection. No issues with anything else, internet is fine. If I bypass my router and just go to my Bell modem is works fine, I can make calls. I'd say my laptop and Bell modem are ruled out as working.

Can anyone help me make this work through my router?
Should the FPL application come up with the laptop ip (192.168.1.106) as the internet host or should it be the router gateway address (192.168.1.1) or the Bell modem ip?

I wanted to make sure I can make calls to a certain city that's not on the list before I sign up.
OverDrive
Lightly Seasoned
Posts: 151
Joined: 06/09/2010
SIP Device Name: SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: Start Communications (off Cogeco)
Computer OS: 8
Router: TP-Link TL-WR1043ND (DD-WRT)

Re: No connection to the server

Post by OverDrive »

flash your router with DD-WRT or tomato Firmware - all your troubles will go away :)
Adam Marshall
AJ Tek
ScoFF
Quiet One
Posts: 25
Joined: 09/09/2010
SIP Device Name: Linksys SPA2102-NA
Firmware Version: 3.3.6
ISP Name: Acanac
Computer OS: Windows XP
Router: Linksys WRT54GL DD-WRT v24

Re: No connection to the server

Post by ScoFF »

Really? What's happening that's causing the problem?
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: No connection to the server

Post by laurent »

Well, OverDrive's point is that you're doing everything exactly right. All your diagnostics steps are right so far, as well.

It would appear at this point that the basic firmware provided by linksys with your WRT54GL is not allowing VoIP data to go through somehow. I can attest that it is not the hardware of your router's fault. The WRT54GL is a very popular model because it can easily receive firmwares such as Tomato or DD-WRT. I have two running Tomato with FPL, and it works fine.

In fact, the only reason Linksys carries this model (at a slightly higher price) is to sell to enthusiasts that want a custom firmware for various reasons.
janmic
Quiet One
Posts: 25
Joined: 07/21/2010
SIP Device Name: Linksys SPA-2102
Firmware Version: 5.2.12
ISP Name: Rogers Cable
Computer OS: Win 7 ultimate x64
Router: WNDR3700 / WRT160N (dd-wrt)

Re: No connection to the server

Post by janmic »

check your windows firewall settings to see if FPL softphone is allowed to access the internet.
ScoFF
Quiet One
Posts: 25
Joined: 09/09/2010
SIP Device Name: Linksys SPA2102-NA
Firmware Version: 3.3.6
ISP Name: Acanac
Computer OS: Windows XP
Router: Linksys WRT54GL DD-WRT v24

Re: No connection to the server

Post by ScoFF »

I updated to dd-wrt.v24_micro_generic.bin first to minimize space in the router's memory and then flashed to dd-wrt.v24_std_generic.bin and it works now, weird. All of my settings appear to be the same as the stock firmware version.

Neat-O thanks for the tip, I would still be playing with setting for another 5 hours tonight otherwise.
OverDrive
Lightly Seasoned
Posts: 151
Joined: 06/09/2010
SIP Device Name: SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: Start Communications (off Cogeco)
Computer OS: 8
Router: TP-Link TL-WR1043ND (DD-WRT)

Re: No connection to the server

Post by OverDrive »

ScoFF wrote:I updated to dd-wrt.v24_micro_generic.bin first to minimize space in the router's memory and then flashed to dd-wrt.v24_std_generic.bin and it works now, weird. All of my settings appear to be the same as the stock firmware version.

Neat-O thanks for the tip, I would still be playing with setting for another 5 hours tonight otherwise.
See

DDWRT to the rescue. now you need to learn the powers of DD-WRT and use them to your advantage. DD-WRT is a VERY powerfull firmware giving you extreme control over wireless and your router in general.
Adam Marshall
AJ Tek
curriegrad2004
Active Poster
Posts: 68
Joined: 09/03/2010
SIP Device Name: FreeSwitch SoftSwitch
Firmware Version: Latest Git
ISP Name: Telus HSI/Rogers 3G
Computer OS: Windows 7
Router: Netfilter with SIP ALG
Location: CYVR - Runway 26L

Re: No connection to the server

Post by curriegrad2004 »

Or if you're like me who uses a Fedora-based Linux box to do NAT on the network, you can certainly edit the /etc/sysconfig/iptables-config file to include the ip_nat_sip module.

Once that module's loaded you're good to go. There's no ports are needed to be forwarded or published. The ip_nat_sip module does it for you automatically (Or as a matter of fact, it forwards and closes the port automatically once the call's done, thereby increasing the security of the LAN by a bit ;))