Can't get ATA working

Share your tips, tricks and best practise ideas for Fongo services in here!
ScoFF
Quiet One
Posts: 25
Joined: 09/09/2010
SIP Device Name: Linksys SPA2102-NA
Firmware Version: 3.3.6
ISP Name: Acanac
Computer OS: Windows XP
Router: Linksys WRT54GL DD-WRT v24

Can't get ATA working

Post by ScoFF »

I got the config details but I can't make or receive calls. When I dial I get a dial tone but when I key in a number it just sits there waiting for more.
I have a Linksys WRT54GL flash with the latest DD-WRT firmware and the soft phone works fine.
I got the config to use with my Linksys SPA2102 and got the issue above. I also have a Bell Symaptico 2Wire 2701HG-G modem/router. I completely unhooked my other Linksys WRT54GL router and I'm going direct to the modem.

2Wire PPPOE to Bell > SPA 2102 ATA.
I put the ATA in DMZplus mode apparently in the 2wire modem.

Can you check to see if my account is set up ok? I attached pictures.
You do not have the required permissions to view the files attached to this post.
janmic
Quiet One
Posts: 25
Joined: 07/21/2010
SIP Device Name: Linksys SPA-2102
Firmware Version: 5.2.12
ISP Name: Rogers Cable
Computer OS: Win 7 ultimate x64
Router: WNDR3700 / WRT160N (dd-wrt)

Re: Can't get ATA working

Post by janmic »

Under the Voice tab-> info, does it show registered for either Line 1 or Line 2 Status depending on which one you're using?
ScoFF
Quiet One
Posts: 25
Joined: 09/09/2010
SIP Device Name: Linksys SPA2102-NA
Firmware Version: 3.3.6
ISP Name: Acanac
Computer OS: Windows XP
Router: Linksys WRT54GL DD-WRT v24

Re: Can't get ATA working

Post by ScoFF »

Yes, and it gives me a time of how long I've been connected for.
ScoFF
Quiet One
Posts: 25
Joined: 09/09/2010
SIP Device Name: Linksys SPA2102-NA
Firmware Version: 3.3.6
ISP Name: Acanac
Computer OS: Windows XP
Router: Linksys WRT54GL DD-WRT v24

Re: Can't get ATA working

Post by ScoFF »

I called tech support and they suggested I take the slash character out of my caller ID name and now eveything works. WEIRD, I spent 2 days on this. I put the slash or underscore back in and it stopped working so that's the issue.

My caller ID comes up as unknown name though, not sure why.