No outgoing OR incoming

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jes
One Hit Wonder
Posts: 1
Joined: 09/22/2010
ISP Name: xplornet
Computer OS: Windows 7
Router: D-Link

No outgoing OR incoming

Post by jes »

so i registered, and downloaded the software,got the activation call, and am now trying to make a call, and NOTHING happens after i hit Connect. ive tried calling the number given, and it will ring for a couple rings, then goes to the beep beep beep tone thing. i dont know what to do to fix this?
all the numbers i call are local too
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: No outgoing OR incoming

Post by FONGO_steve »

Are you able to call into your number? I'm wondering if it might be firewall issues. Try disabling your firewall completely and see if you notice any difference. If you do, then add the individual port exceptions for UDP ports 6060-6061 and 13000-13001
Steve
Fongo
Development Support Specialist.