Registration problem

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laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Registration problem

Post by laurent »

A few days ago, my HT502 has been unregistered quite a few times. At first I rebooted the box, worked. The next day it failed again so I rebooted it once more.

As it keeps doing it, I'm now going through the logs. Does this ring a bell to anyone?

I can ping voip.freephoneline.ca no problem.

Code: Select all

Oct  7 21:24:15 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 2784(REGISTER)
Oct  7 21:24:16 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 2784(REGISTER)
Oct  7 21:24:18 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 2784(REGISTER)
Oct  7 21:24:22 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 2784(REGISTER)
Oct  7 21:24:26 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 2784(REGISTER)
Oct  7 21:24:30 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 2784(REGISTER)
Oct  7 21:24:34 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 2784(REGISTER)
Oct  7 21:24:38 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 2784(REGISTER)
Oct  7 21:24:42 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 2784(REGISTER)
Oct  7 21:24:46 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 2784(REGISTER)
Oct  7 21:24:47 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Transaction timed out, targetHost=voip.freephoneline.ca, port=-1
Oct  7 21:24:47 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Kill NICT transaction 2784
Oct  7 21:24:47 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Dispatching event: 47 (SIG_FAILOVER) on port -1:-1
Oct  7 21:24:47 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] processSigFailover: event ignored, no failover server is given. Register req : 1
Oct  7 21:24:47 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Request 2784 is cancelled or killed
Oct  7 21:24:47 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Register transaction got code 2:-1 regRetries:1 retryWait:20
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: Registration problem

Post by laurent »

Well, interesting. After fiddling with the knobs again yesterday, the ATA started to indicate it recieved 401 responses from FPL. this means invalid authentication, so I went back this morning (after the website being down) and put my password again, and rebooted. I still get timeouts. I even put the IP address of voip.freephoneline.ca in the failover SIP server, and after a few tries on the first, I see my ATA correctly move to the second serve and try again. Still this crap:

Code: Select all

Oct  8 07:58:37 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Failover to SIP Proxy: 208.65.240.142
Oct  8 07:58:37 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Request 76 is cancelled or killed
Oct  8 07:58:37 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Register transaction got code 2:-1 regRetries:0 retryWait:20
Oct  8 07:58:58 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 77(REGISTER)
Oct  8 07:58:59 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 77(REGISTER)
Oct  8 07:59:01 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 77(REGISTER)
Oct  8 07:59:05 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 77(REGISTER)
Oct  8 07:59:09 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 77(REGISTER)
Oct  8 07:59:13 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 77(REGISTER)
Oct  8 07:59:17 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 77(REGISTER)
Oct  8 07:59:21 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 77(REGISTER)
Oct  8 07:59:25 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 77(REGISTER)
Oct  8 07:59:29 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Resend for transaction 77(REGISTER)
Oct  8 07:59:29 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Transaction timed out, targetHost=208.65.240.142, port=-1
Oct  8 07:59:29 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Kill NICT transaction 77
Oct  8 07:59:29 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Dispatching event: 47 (SIG_FAILOVER) on port -1:-1
Oct  8 07:59:29 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] processSigFailover, acc:0 netPort:5060 serverHost:voip.freephoneline.ca stackURL:208.65.240.142 sipTrsport:0 serverPort:5060 isRegReq:1
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: Registration problem

Post by laurent »

Well I tried with Siphon and it worked, so I eliminated FPL. Should have done this yesterday though!

So anyways, I configured my 2nd phone port on my ATA to my account and disabled port #1. It worked!!

I disabled port #2 and re-enabled port #1, but this time, I erased the password and re-typed it manually. It worked!

It appears my ATA is having issues keeping my password... that's not good. :(