Call logs shows duration incorrectly

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kitten
Just Passing Thru
Posts: 2
Joined: 10/08/2010

Call logs shows duration incorrectly

Post by kitten »

Since Wednesday the duration of each call is shown as 0:00 in the call logs. When will this be fixed?
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Call logs shows duration incorrectly

Post by FONGO_kris »

I believe what happened is when the xDR (call logs) were migrated over, the times were not sync into the existing files on your (customers) web interface - I'll see to it that this is resolved and if not I'll get an answer for you guys.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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