payment page not working...

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
renip
One Hit Wonder
Posts: 1
Joined: 08/01/2013

payment page not working...

Post by renip »

I tried to buy the sip configuration and when I submit my credit card info the purchase.pl script is giving an Internal Server Error. Please fix your payment page!! I have emailed billing@freephoneline.ca and also submitted a support ticket but am not getting a reply at all.. very frustrating.. especially since i'm TRYING to pay but there's no way to even contact anyone... :x
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: payment page not working...

Post by Fongo Support »

renip wrote:I tried to buy the sip configuration and when I submit my credit card info the purchase.pl script is giving an Internal Server Error. Please fix your payment page!! I have emailed billing@freephoneline.ca and also submitted a support ticket but am not getting a reply at all.. very frustrating.. especially since i'm TRYING to pay but there's no way to even contact anyone... :x
Hi there,

Can you please send me PM with the ticket# and I will have a look.

Also, please indicate in your PM the date and time when you open the ticket and if it was not responded in time, I will escalate it.

Thanks,