Phone unregistering after a day
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Track221
- Just Passing Thru
- Posts: 10
- Joined: 05/29/2013
- SIP Device Name: Grandstream HT702
- Firmware Version: 1.0.4.3
- ISP Name: Acanac
- Computer OS: Windows 7
- Router: Linksys e4200v2
Phone unregistering after a day
My Configuration was working perfectly as of a few weeks ago but lately my phones have been unregistering after a day and I have to restart the ATA in order to have it registered again, I disabled SIP ALG on my router and disabled firewalls on my router, I have set the Register expiration at 60 minutes , the Reregister before Expiration to 10 seconds and the SIP Registration Failure Retry Wait Time to 120 seconds as recommended by freephoneline, I have installed the latest firmware on my router and ata, what I noticed was that on the release notes for the firmware i installed on my ata it said "fixed a current disconnect problem", could this be the unregistering problem I have been talking about? My router is a LinkSys e4200 and my ATA Model is a Grandstream HT-702, Any help would be appreciated.
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Track221
- Just Passing Thru
- Posts: 10
- Joined: 05/29/2013
- SIP Device Name: Grandstream HT702
- Firmware Version: 1.0.4.3
- ISP Name: Acanac
- Computer OS: Windows 7
- Router: Linksys e4200v2
Re: Phone unregistering after a day
----UPDATE-----
After installing the new firmware and the ATA being on for two hours and 10 minutes it just unregistered again.
After installing the new firmware and the ATA being on for two hours and 10 minutes it just unregistered again.
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Track221
- Just Passing Thru
- Posts: 10
- Joined: 05/29/2013
- SIP Device Name: Grandstream HT702
- Firmware Version: 1.0.4.3
- ISP Name: Acanac
- Computer OS: Windows 7
- Router: Linksys e4200v2
Re: Phone unregistering after a day
Another Thing to note, if i login to freephoneline's website and check my SIP Settings For the SIP Status it says Im connected, but on my ATA Box it says im not registered, I can still recieve incoming calls and make outgoing calls but this is only for a short amount of time till I see the sip status on the freephoneline website change to disconnected. Is there a possibility that my ATA might be bugged?
Here is the screenshot of the sip status on the freephone line website:

Here is the screenshot of what my ATA Says (Notice the not registered for port 1):

Here is the screenshot of the sip status on the freephone line website:

Here is the screenshot of what my ATA Says (Notice the not registered for port 1):

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Track221
- Just Passing Thru
- Posts: 10
- Joined: 05/29/2013
- SIP Device Name: Grandstream HT702
- Firmware Version: 1.0.4.3
- ISP Name: Acanac
- Computer OS: Windows 7
- Router: Linksys e4200v2
Re: Phone unregistering after a day
After a good amount of time with the ATA Saying "Not Registered" and the SIP Status on the freephoneline website Saying "Connected", the status finally changed to "Disconnected" from which now I cannot receive incoming calls.

