can't call north america numbers

[Zank]

So i just started getting a weird problem with one of the updates, since i hadn't used forgo in a while.

I have a number ported to forgo. I have world credits and have been able to call numbers without a problem.

well as of right now, i am bale to call international numbers outside north america, but numbers in north america aren't working. First of all they say no rate found below the number (international numbers outside this are are showing rate just fine). once i click on the number, it registers the click since i can see the colour change for the number .but nothing happens. no attempt to dial. nothing.

I have tried various area codes in canada (including 416, 647, 519, and a few more), and USA (646, 347, 242 and few more). exactly same issue. no rate found. and won't even attempt dialling.

I tried to change around area codes thinking maybe its something about that. tried +1(416)..., 1(416)..., and of course just (416).... nothing works.

this is getting really annoying since i'e been having this problem for a few days now. my last successful call was on august 6th to these north american area codes. but then i tried today, yesterday, and day before, and had this odd problem.

[Zank]

so a week in, and still can't make calls and nobody has gotten bac kto me yet.

[Jake]

416 is Toronto, so that should work even if you didn't have credits.

Make sure you are connected (that you have a green light in the top left). If that doesn't work, then I would suggest to uninstall the app, reboot the phone, then reinstall the app again.

If that doesn't work, open a support ticket and PM the ticket number to Fongo Support. (see sig)