In the past, Bell Canada locals numbers (310-BELL and 310-SURF) prefixed with the area code could not go through and only 7 digits numbers could be dialed, resulting in an international charge for California with some carriers like Fongo or Chatr.
These numbers can now be dialed without charge when prefixed with 514 Montreal area code.
I have tested this feature today and hope it will work for other area codes in Canada.
310 numbers for Fongo Home Phone
-
lustucru
- Technical Support
- Posts: 209
- Joined: 04/12/2012
- SIP Device Name: Grandstream HT-286
- Firmware Version: 1.1.0.45
- ISP Name: Bell Fibe 300/300
- Computer OS: Windows 7 Pro 64 bits
- Router: Bell hub 1000
- Smartphone Model: Moto E
- Android Version: Android 6.0
- Location: Montreal (QC)
-
FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: 310 numbers for Fongo Home Phone
all 310 NXX numbers should be free to call at this time.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
-
Jake
- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: 310 numbers for Fongo Home Phone
Are you sure Mike? (good to see you back BTW)FONGO_mike wrote:all 310 NXX numbers should be free to call at this time.
You do not have the required permissions to view the files attached to this post.
-
FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: 310 numbers for Fongo Home Phone
That call should be free. Try dialing it with an area code in front of it also. If it still shows a charge, send a report please
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
-
Jake
- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: 310 numbers for Fongo Home Phone
Nope, still getting charged (in the 613 area at least)
You do not have the required permissions to view the files attached to this post.
-
lustucru
- Technical Support
- Posts: 209
- Joined: 04/12/2012
- SIP Device Name: Grandstream HT-286
- Firmware Version: 1.1.0.45
- ISP Name: Bell Fibe 300/300
- Computer OS: Windows 7 Pro 64 bits
- Router: Bell hub 1000
- Smartphone Model: Moto E
- Android Version: Android 6.0
- Location: Montreal (QC)
Re: 310 numbers for Fongo Home Phone
I'm having strange results with 514-310-xxxx numbers today when calling from Fongo home phone. A Bell recorded message asks to hang up and dial only the last 7 digits.
It was working on 08/15.
I dialed 514-310-BELL and 514-310-SURF successfully from my Chatr cell today.
It was working on 08/15.
I dialed 514-310-BELL and 514-310-SURF successfully from my Chatr cell today.