no incomming sound

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pctech60
Just Passing Thru
Posts: 2
Joined: 09/08/2013
SIP Device Name: PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: teksavvy
Computer OS: windows 7
Router: lynsys wrt54g

no incomming sound

Post by pctech60 »

i have freephoneline account.the line was working fine then I have no incoming sound. Outgoing sound is OK, ring is ok. when
i call fongo number incomming sound is ok. do you need my account number to fix my problem thanks you
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: no incomming sound

Post by Fongo Support »

pctech60 wrote:i have freephoneline account.the line was working fine then I have no incoming sound. Outgoing sound is OK, ring is ok. when
i call fongo number incomming sound is ok. do you need my account number to fix my problem thanks you
Hi there,

Please open a support ticket for this issue. See below

http://forum.fongo.com/viewtopic.php?f= ... ket#p53348

Thanks,
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FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: no incomming sound

Post by FONGO_mike »

pctech, can you please PM me your number and a link to this thread please?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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pctech60
Just Passing Thru
Posts: 2
Joined: 09/08/2013
SIP Device Name: PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: teksavvy
Computer OS: windows 7
Router: lynsys wrt54g

Re: no incomming sound

Post by pctech60 »

thanks you fongo support after re registered my line. it is working okay now
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