Cannot hear the other end

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jumbo
Just Passing Thru
Posts: 14
Joined: 06/13/2013

Cannot hear the other end

Post by jumbo »

Hello all,

My FPL phone was working properly for the last 3 months ever since I got it.

However I've started to have a problem today: when making or receiving calls, the other end can hear me but I can't hear them.

This problem may be caused by my internet connection, but how can I troubleshoot it anyway?

Kindly advise.

Thanks

PS: when calling the voice mail, I can hear the machine