Unable to hear voice LinksysPAT

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vpatel
Just Passing Thru
Posts: 3
Joined: 11/12/2013
SIP Device Name: Linksys PAPT2
Firmware Version: 5.1.6(LS)
ISP Name: Shaw
Computer OS: Windows 2008
Router: Cisco DCP3825 3.0 Gateway

Unable to hear voice LinksysPAT

Post by vpatel »

I can't hear voice my end but other end they can hear my voice.

VOIP device info:

LinkSYSPAP
Softwar version: PAP2T 5.1.6 (LS)
Hardare Version: 5.1.5

I have tried port forwaring 5060-5061, 6060-6061 and 13000-13001
I have tried DHCP and static IP still doesn't hear voice.

Please help
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: Unable to hear voice LinksysPAT

Post by bridonca »

On the router, you need to open up RTP ports 16384 - 16538 and forward them to the ATA. That is assuming you did not change the default RTP ports on the PAP2T. Adjust accordingly if so. After the change and save, power down the modem, router and ATA, and then power them back up after a minute. That assures the devices will use the new settings.
vpatel
Just Passing Thru
Posts: 3
Joined: 11/12/2013
SIP Device Name: Linksys PAPT2
Firmware Version: 5.1.6(LS)
ISP Name: Shaw
Computer OS: Windows 2008
Router: Cisco DCP3825 3.0 Gateway

Re: Unable to hear voice LinksysPAT

Post by vpatel »

After adding port forwarding 16384 - 16538. It is working fine and issue has been resolved. Thank you very much for all your help.

Thanks again.

Cheers,