poor audio quality
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zhaiming97
- Just Passing Thru
- Posts: 6
- Joined: 05/18/2010
- SIP Device Name: rt31p2
- Firmware Version: 1.30
- ISP Name: Rogers
- Computer OS: Vista
poor audio quality
I am a new customer using linksys rt31p2. Half of my calls has poor audio quality, the sound is broken, even the dial tone, but the other half calls are totally fine. what kind of setting should I check? I have used this device with vbuzzer and nonoh with no problem. thanks.
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Liptonbrisk
- Technical Support
- Posts: 3327
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: poor audio quality
zhaiming97 wrote:I am a new customer using linksys rt31p2. Half of my calls has poor audio quality, the sound is broken, even the dial tone, but the other half calls are totally fine. what kind of setting should I check? I have used this device with vbuzzer and nonoh with no problem. thanks.
RTP Packet Size: 0.020
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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zhaiming97
- Just Passing Thru
- Posts: 6
- Joined: 05/18/2010
- SIP Device Name: rt31p2
- Firmware Version: 1.30
- ISP Name: Rogers
- Computer OS: Vista
Re: poor audio quality
thank you so much. I didn't find the setting for "RTP Packet Size" at first, thought rt31p2 doesn't support this setting. after read your reply, I managed to findout this setting is in SIP tab instead of Line1 tab. Now it's working perfectly.
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Liptonbrisk
- Technical Support
- Posts: 3327
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: poor audio quality
You're welcome. I'm glad things are working well for you.zhaiming97 wrote:thank you so much. I didn't find the setting for "RTP Packet Size" at first, thought rt31p2 doesn't support this setting. after read your reply, I managed to findout this setting is in SIP tab instead of Line1 tab. Now it's working perfectly.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.