Dead Air After Entering Pin Code

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highvoltage
Just Passing Thru
Posts: 3
Joined: 06/02/2010
SIP Device Name: computer
Firmware Version: 7
ISP Name: acanac.net
Computer OS: windows 7
Router: Linksys wrt310n

Dead Air After Entering Pin Code

Post by highvoltage »

Using 2 different phone systems I get Dead Air after entering my pin code and no activation.
What am I missing , please help.
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Dead Air After Entering Pin Code

Post by FONGO_kris »

Can you do me two favours,

a) PM me the email address you're using to register
b) What are the two types of 'phone systems' you're using? (PSTN, SIP, etc...)

Also, who is the phone carrier of those two systems.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
highvoltage
Just Passing Thru
Posts: 3
Joined: 06/02/2010
SIP Device Name: computer
Firmware Version: 7
ISP Name: acanac.net
Computer OS: windows 7
Router: Linksys wrt310n

Re: Dead Air After Entering Pin Code

Post by highvoltage »

admin wrote:Can you do me two favours,

a) PM me the email address you're using to register
b) What are the two types of 'phone systems' you're using? (PSTN, SIP, etc...)

Also, who is the phone carrier of those two systems.
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Dead Air After Entering Pin Code

Post by FONGO_kris »

You're account is active now.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
luigis
One Hit Wonder
Posts: 1
Joined: 06/17/2010

Re: Dead Air After Entering Pin Code

Post by luigis »

Im having the same problem.

my email is xxxxxx_xxx@hotmail.com
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Dead Air After Entering Pin Code

Post by FONGO_kris »

luigis, your account should now be active.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2