Call log from more than 2 months

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Snowboardphil1
Just Passing Thru
Posts: 17
Joined: 03/27/2013
SIP Device Name: Samsung galaxy W 4G
Firmware Version: 2.1
ISP Name: Cable
Computer OS: Windows Trust 4.5
Router: Linksys WRT-54G dd-wrt

Call log from more than 2 months

Post by Snowboardphil1 »

hello,

I'm trying to find a phone call that took place in august from my fongo phone number, would anybody know if it's doable to find this phone call ? I've notice call logs in my Fongo goes back only to the begining of october.

thanks
Phil
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Call log from more than 2 months

Post by Jake »

They only keep (as far as we see) the current month and the month before.
Snowboardphil1
Just Passing Thru
Posts: 17
Joined: 03/27/2013
SIP Device Name: Samsung galaxy W 4G
Firmware Version: 2.1
ISP Name: Cable
Computer OS: Windows Trust 4.5
Router: Linksys WRT-54G dd-wrt

Re: Call log from more than 2 months

Post by Snowboardphil1 »

They do have the logs somewhere because I openned a ticket and was asked to provide the reason/court order why I wanted the log.
Snowboardphil1
Just Passing Thru
Posts: 17
Joined: 03/27/2013
SIP Device Name: Samsung galaxy W 4G
Firmware Version: 2.1
ISP Name: Cable
Computer OS: Windows Trust 4.5
Router: Linksys WRT-54G dd-wrt

Re: Call log from more than 2 months

Post by Snowboardphil1 »

Hello again,

I would like to know if a call log is stored localy on my phone (like contacts and VM) ?? If so, where is it, and if not could it be made to be stored locally.

The way I see it, I could have VM dating more then 2 months stored on my phones but I could not get more than 2 months call id logs ?? I'd rather have caller ÈID archives then VM archives.

Thanks
Philippe Goulet