Number of users on one account

This section is for general discussions surrounding digital phone service.
sneek
Just Passing Thru
Posts: 14
Joined: 01/12/2010
Computer OS: MacOS

Number of users on one account

Post by sneek »

Hey guys,

I was just wondering if there was any limit to how many devices/how long I could have two devices with one SIP. I have purchased the file and I am using the PAP2 ATA. The voice quality is fantastic, but the calls always seem to drop around the 30 minute mark. I wanted to try to see if they issue was with the ATA or with FPL by using the SIP log in on my iPod touch with Fring. Firstly, is this allowed or would I have to buy another SIP to test, and secondly, is the 30 minute cut off a known issue?

Thanks in advance,
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Number of users on one account

Post by FONGO_steve »

sneek wrote:Hey guys,

I was just wondering if there was any limit to how many devices/how long I could have two devices with one SIP. I have purchased the file and I am using the PAP2 ATA. The voice quality is fantastic, but the calls always seem to drop around the 30 minute mark. I wanted to try to see if they issue was with the ATA or with FPL by using the SIP log in on my iPod touch with Fring. Firstly, is this allowed or would I have to buy another SIP to test, and secondly, is the 30 minute cut off a known issue?

Thanks in advance,
That is certainly allowed! Only one device can be authenticated at a time though, so just unplug your ATA before switching over to the iPod client.

Dropped calls is a small problem some users are reporting right now, so if you're still seeing them on the iTouch client then PM me your number :)
Steve
Fongo
Development Support Specialist.
sneek
Just Passing Thru
Posts: 14
Joined: 01/12/2010
Computer OS: MacOS

Re: Number of users on one account

Post by sneek »

I shall let you know in 35 minutes!
sneek
Just Passing Thru
Posts: 14
Joined: 01/12/2010
Computer OS: MacOS

Re: Number of users on one account

Post by sneek »

This is resolved! I no longer have issues with holding calls beyond the magical 30 minute mark