pressing numbers after connecting ... (i.e. extensions)

[njchan]

everything on my FPL + Linksys PAP2T-NA works great except when dialing numbers after connecting.

I first noticed it when trying to activate a credit card - I couldn't enter the numbers on my credit card - the automated VISA system wasn't recognizing the keys as numbers ... the same thing happens when I call my friend's work number and I need to key an extension ... it ends up taking me straight to reception (more of a problem if they're working late and reception's closed).

any ideas? anyone else experience this?

[OverDrive]

Set your DTMF to inbound

that should fix it.

[njchan]

Set your DTMF to inbound

that should fix it.

thanks! ... I'll give it a shot ...

edit -

in the advanced menu, admin login, I have under line 1

DTMF Tx Method: AUTO

my options are; InBand, AVT, INFO

no inbound ... am I looking in the right spot?

[OverDrive]

Set your DTMF to inbound

that should fix it.

thanks! ... I'll give it a shot ...

edit -

in the advanced menu, admin login, I have under line 1

DTMF Tx Method: AUTO

my options are; InBand, AVT, INFO

no inbound ... am I looking in the right spot?

Sorry, yes, my mistake - INBAND, not inbound - brain fart

[cdreezer]

Hello Chaps,

I am having the same problem. I am able to make and receive calls from the fpl softphone but when I try to call visa and "press one for english" there is no response. My pressing is futile!

DTMF is already set to in-band...

Ideas?

Thanks a million, great company

[njchan]

Hello Chaps,

I am having the same problem. I am able to make and receive calls from the fpl softphone but when I try to call visa and "press one for english" there is no response. My pressing is futile!

DTMF is already set to in-band...

Ideas?

Thanks a million, great company

back here ... everything works for me except the number 1 ... so I feel your pain. I can't even check voice messages. weird how all the other numbers work except for "1". hrmmmmmmmmmmm. would love to get some help with this.

[laurent]

Just for fun, try every single option for DTMF. I think I had success with "INFO", but I'm not so sure anymore.