A ported number doesn't connect.

[Adchayan]

I had a virgin mobile cell phone. Now I have ported the number to publicmobile cell. Now I can't call my cell from my fongo phone. It says the number is not in service. But I can call other publicmobile numbers. And my publicmobile cell can receive calls from another networks.

[Fongo Support]

I had a virgin mobile cell phone. Now I have ported the number to publicmobile cell. Now I can't call my cell from my fongo phone. It says the number is not in service. But I can call other publicmobile numbers. And my publicmobile cell can receive calls from another networks.

Hi there,

If you ported recently, it might take at least 48 hours to get this information to all carriers.

Please - if this is still an issue, try to open a service ticket for this:

http://support.fongo.com/tickets/new

Once you have received the ticket#, please send me a PM:

http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852

Let me know.

Merry Xmas!!

[Adchayan]

Its all good now.