Not receiving incoming calls since this morning ( Solved )

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jairolevi
One Hit Wonder
Posts: 1
Joined: 12/31/2013

Not receiving incoming calls since this morning ( Solved )

Post by jairolevi »

Hello Guys,

I havent been able to receive incoming calls since this morning. Outgoing calls are fine.

I tried unpluging the power from ATA and MODEM, waiting for 20 mins, no go.

I checked in the webpage unded SIP Settings, Status is "Not Connected".

I logged to the Grandstream ATA via the IP, found out that the Server was "sip.fongo.com"

I have changed the server to "voip.freephoneline.ca"

Incoming calls are fine now!!

I am posting this because of 2 reasons, first in case someone else is having the same problem ( it seems like I am not the only one as per the forums posts ) and also because Fongo / Freephoneline might want to check if there was a change for Freephoneline users on the "sip.fongo.com" server.

Thank you!

JL
swmchau
One Hit Wonder
Posts: 1
Joined: 01/01/2014
Computer OS: WIN XP

Re: Not receiving incoming calls since this morning ( Solved

Post by swmchau »

I have the same incoming call problem and changing the proxy server name did solved the problem. Thanks for posting the solution.
riband2007
Just Passing Thru
Posts: 3
Joined: 01/01/2014
SIP Device Name: Linksys PAP2
Firmware Version: 3.1.22(LS
ISP Name: Teksavvy
Computer OS: windows 7
Router: cisco

Re: Not receiving incoming calls since this morning ( Solved

Post by riband2007 »

thanks, that solved my problem!
mgarty
One Hit Wonder
Posts: 1
Joined: 01/01/2014

Re: Not receiving incoming calls since this morning ( Solved

Post by mgarty »

Thanks for the info.. I tried changing the proxy and now whenever I'm dialing in/out I'm getting a message. Password is invalid.. Where do I find the password?
rino
Just Passing Thru
Posts: 2
Joined: 01/01/2014

Re: Not receiving incoming calls since this morning ( Solved

Post by rino »

Hi,

Does anyone know the configuration for the model: HT701 ?
tyger
Just Passing Thru
Posts: 10
Joined: 10/14/2012
SIP Device Name: GrandStream HT 701
ISP Name: TekSavvy
Computer OS: Win7 Pro x64
Router: E1000 DD-WRT

Re: Not receiving incoming calls since this morning ( Solved

Post by tyger »

rino wrote:Hi,

Does anyone know the configuration for the model: HT701 ?
Here you go, hope this is what you were after.
http://forum.fongo.com/viewtopic.php?f=15&t=5366
46jimbo
Active Poster
Posts: 100
Joined: 12/18/2011
SIP Device Name: Grandstream 286
Router: Asus RT-N13U Rev.B1

Re: Not receiving incoming calls since this morning ( Solved

Post by 46jimbo »

Just don't use sip.fongo.com for the server. Use voip2.freephoneline.ca