Great Service

This section is for general discussions surrounding digital phone service.
cgitej
Just Passing Thru
Posts: 5
Joined: 05/28/2010
SIP Device Name: Grandstream 502
Firmware Version: 1.1.6
ISP Name: TekSavvy
Computer OS: Windows 7

Great Service

Post by cgitej »

I wanted to take some time and thank FPL for the great service, previously I've been having a-lot of issues with a PAP2T device mainly dropped calls at random time intervals and my confidence level was very low. Now that I've switch to a grandmaster voip device for the past 10 days the service has been working flawlesly. Keep up the great work, it would be nice if you guys can offer in the future for $5.00 a month unlimited north america. :), just a thought, or intergration with skype for outgoing long distance (proabably asking for to much). I was caught off-guard to see that the voice-mail system also can recieve faxes.

A happy user.. :)
kevingamble
Just Passing Thru
Posts: 23
Joined: 03/02/2010
SIP Device Name: speedstream st780wl & pap2
ISP Name: worline dsl-support freephoneline
Computer OS: xp, vista, windows 7, linux

Re: Great Service

Post by kevingamble »

I also am super happys this service... switched to a speedtouch 780wl and service has been flawless ever since.
TSellers
Active Poster
Posts: 126
Joined: 01/27/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: TekSavvy
Computer OS: XP

Re: Great Service

Post by TSellers »

Just so other users of the PAP2T don't get too alarmed, I too was getting a lot of dropped calls before the FPL upgrades, and so far everything seems fine. While there may indeed be better ATA's out there, it's probably not entirely accurate to subjectively blame all the previous problems on a particular model of ATA. FPL's hard work to improve the system seems to have had the greatest contribution toward improving the service.

PS: With these Grandstream units, can you backup and then restore your configuration settings like you can on most routers? Being unable to do that with the PAP2T has been one of my biggest peeves with that unit.
OverDrive
Lightly Seasoned
Posts: 151
Joined: 06/09/2010
SIP Device Name: SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: Start Communications (off Cogeco)
Computer OS: 8
Router: TP-Link TL-WR1043ND (DD-WRT)

Re: Great Service

Post by OverDrive »

TSellers wrote:Just so other users of the PAP2T don't get too alarmed, I too was getting a lot of dropped calls before the FPL upgrades, and so far everything seems fine. While there may indeed be better ATA's out there, it's probably not entirely accurate to subjectively blame all the previous problems on a particular model of ATA. FPL's hard work to improve the system seems to have had the greatest contribution toward improving the service.

PS: With these Grandstream units, can you backup and then restore your configuration settings like you can on most routers? Being unable to do that with the PAP2T has been one of my biggest peeves with that unit.
Not 100% sure with the pap2T but the SPA3102 also doesn't have a "backup" persay, however if you switch to admin mode, and then switch to advanced mode, and then into the voice section. SAVE the page as an html file from IE or firefox, and you've saved your config. All you need to do is modify the actual <form> tags in the html to post to your router's IP. Eg.

Code: Select all

<form action="asipura.spa" method="POST">
to

Code: Select all

<form action="http://192.168.1.2/admin/advanced/asipura.spa" method="POST">
This creates your "backup file", such that if you ever want to revert to those settings, you open up the html file you saved and hit submit - that will save all the settings into your router and reboot it restoring all your voice settings.
Adam Marshall
AJ Tek
TSellers
Active Poster
Posts: 126
Joined: 01/27/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: TekSavvy
Computer OS: XP

Re: Great Service

Post by TSellers »

Thanks for that, that's a great tip to have in your back pocket.

So would you save each page you've modified in succession? EG: start at system and work your way through to User2?

Then when you want to restore that saved page you open it up (in Dreamweaver or editor of your choice), and change <form action="linksys.pap" method="POST">
to: <form action="http://192.168.1.X/admin/advanced/linksys.pap" method="POST">

You then open the page in IE or Firefox, etc., and then execute the form and that loads it into the ATA?

Do you need to be logged into the ATA at the time?

Would the 'admin/advanced' part of the path apply to the PAP2T as well? Edit: (Ooops, I just looked at the URL, of course it does, I can see the path duh...)

Also there are various 'save' options. '.mht', webpage complete, and webpage html only, they have me scratching my head over which one to choose.
OverDrive
Lightly Seasoned
Posts: 151
Joined: 06/09/2010
SIP Device Name: SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: Start Communications (off Cogeco)
Computer OS: 8
Router: TP-Link TL-WR1043ND (DD-WRT)

Re: Great Service

Post by OverDrive »

TSellers wrote:Thanks for that, that's a great tip to have in your back pocket.

So would you save each page you've modified in succession? EG: start at system and work your way through to User2?

Then when you want to restore that saved page you open it up (in Dreamweaver or editor of your choice), and change <form action="linksys.pap" method="POST">
to: <form action="http://192.168.1.X/admin/advanced/linksys.pap" method="POST">

You then open the page in IE or Firefox, etc., and then execute the form and that loads it into the ATA?

Do you need to be logged into the ATA at the time?

Would the 'admin/advanced' part of the path apply to the PAP2T as well? Edit: (Ooops, I just looked at the URL, of course it does, I can see the path duh...)

Also there are various 'save' options. '.mht', webpage complete, and webpage html only, they have me scratching my head over which one to choose.
Welcome :)
You only have to save it once - all the fields (at least in the SPA3102) on EVERY PAGE are saved as the clicking through each page are javascript (look in the bottom left of IE/Firefox at the link when you hover over a page like Line1 or Regional it shows as just http://192.168.1.X/admin/advanced#. The only time you have to do 2 files to make a complete backup is if your ATA is a router too - having the "Router" and "Voice" tabs which point to http://192.168.1.X/admin/advanced/ and http://192.168.1.X/admin/voice/advanced/ respectively. I only ever do the voice cause the router part is a quick thing to setup again as I dont use it as my router anyways - just set the NTP server and timezone and i'm done.)
After you save it and modify it - to restore your data, all you need to do is open the file you saved and hit submit (ASSUMING YOU HAVE NO PASSWORD ON YOUR ATA. If you have a password on your ATA, then you need to first login to the ATA, keep the page open, open the saved version, and hit submit.)
The save option you should use is just HTML only - otherwise, the mht will include the "linksys" image embedded into the code - may be a bit more difficult to parse... or not - never done it.

I learned this from another forum when I was trying to setup my system (at the time, i had HELL and a voip provider and wanted to configure the FXO and FXS ports properly so I would use Bell for local calls and voip for long distance calls without hitting a different short code... i wanted just to do a 1xxxxxxx and it would use voip, but if i just dialed a 10 digit number it would use the local line - as well for toll free and 911 access.) People would say to save your config in the method I said, but without modifying it, and upload it to the forum so they can see the config and help troubleshoot... then someone said to just change the path in the post line and it would post all the new settings to the ATA. Very good tip, but only works because the fields and tabs are javascript so saving it once saves everything.
Adam Marshall
AJ Tek
TSellers
Active Poster
Posts: 126
Joined: 01/27/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: TekSavvy
Computer OS: XP

Re: Great Service

Post by TSellers »

That's great, thanks a lot for sharing that!