2 Devices running Fongo, only 1 rings

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vannyi
Just Passing Thru
Posts: 11
Joined: 01/23/2014

2 Devices running Fongo, only 1 rings

Post by vannyi »

I have Fongo installed on two Android devices and have logged into Fongo on both devices. When an incoming call comes in, only one of the two Android devices rings, the other does not.

Is it not possible to have all devices ring with an incoming call assuming you are signed into the Fongo app on each device?

Thank you
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: 2 Devices running Fongo, only 1 rings

Post by Jake »

You can only have one device logged into each account at one time. So each phone will have to have their own number (account).

What you can do to make both phones ring, and this depends on how they have it set right now (they seem to change it from time to time), is to sign both accounts up for their own numbers, then on your main number you want to use go to your online admin and head to the settings for your account. There look for 'call forwarding' enter the number for your second device, and set it to ring simultaneously. Then when a calls comes in to the main number, it should ring both devices.