FPL outgoing call issue

[mathieuy]

Hi

I have an outgoint call issue with FPL. I have a Linksys PAP2T and FPL account since 1 year. Nothing changed and since yesterday I got a problem when I dial out.

When I call someone, the person did'nt hear me. But if this same person call me back, he can hear me.

I tried with my cell phone, same issue.. When I call. Can't hear nothing. Call my FPL, everything is OK.

Any idea? I didn't change anything to my PAP2t box

thanks

[joeschmoe]

This won't help you much but I have the exact same problem - also on PAP2T, have had an account since the summer and now my FPL won't work anymore - I do get a dialtone but that's it - silence after that. Tried the 20 minute disconnect of power as some people suggested in other threads but didn't help me, can anyone suggest something else?

[jshoup]

So nothing has changed in your PAP2T configuration, but has anything changed in your network configuration? For example a new router or cable/DSL modem?

I am running a PAP2T and had this problem a lot when I first set it up about a year ago, and that was because my really old router didn't support UPnP. Once I switched the router to a WRT54G and enabled UPnP it worked fine but until then no amount of changes to the PAP2T could get it to work.

For what it's worth, mine is still working fine except for one number I could not dial yesterday - but it is a number I have never called before. I get a recording that it is a long distance call. It is not, but it still doesn't work to put a 1 in front of it.

@joeschmoe - the dialtone comes from the PAP2T. Can you post a screenshot of the PAP2T main page showing the firmware version and the registration status for the line you are using?

[junior1024]

Same issue here, I have at least two other users with same problem. We are on ATA SP122 & SP112
This seems to be an issue with their proxy servers. Everything was running fine for months until today (for us at least)

[Fongo Support]

Same issue here, I have at least two other users with same problem. We are on ATA SP122 & SP112
This seems to be an issue with their proxy servers. Everything was running fine for months until today (for us at least)

Hi there,

I don't believe that this can be resolved in the Public forums

Please open a support ticket for this issue:

http://support.fongo.com/anonymous_requests/new

Once you have the ticket#, please send a PM:

http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852

Thanks,

[joeschmoe]

I can confirm that my issue has been indeed fixed by opening a ticket with FPL support - they were very fast to respond, I should add. So folks, if your FPL stopped working all of a sudden, your best bet is likely contacting the support staff, they sure fixed mine.

[nobody8]

I can confirm that my issue has been indeed fixed by opening a ticket with FPL support - they were very fast to respond, I should add. So folks, if your FPL stopped working all of a sudden, your best bet is likely contacting the support staff, they sure fixed mine.

I am having the same issue... I created a ticket and tried to PM Support, but the PM message is staying in the "outbox" and wouldn't send out.

How did you contact the support?

Thanks,

[nobody8]

I can confirm that my issue has been indeed fixed by opening a ticket with FPL support - they were very fast to respond, I should add. So folks, if your FPL stopped working all of a sudden, your best bet is likely contacting the support staff, they sure fixed mine.

I am having the same issue... I created a ticket and tried to PM Support, but the PM message is staying in the "outbox" and wouldn't send out.

How did you contact the support?

Thanks,

The support responded the ticket and fixed it quickly. it is working now.

I have to give them kudos for the quick response...

Thanks,