because of technical difficulties we cannot route your call

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Joekrak
Just Passing Thru
Posts: 6
Joined: 08/03/2010

because of technical difficulties we cannot route your call

Post by Joekrak »

I have my FPL # set to forward to my cell. I have it set to 30s/30s. When people call the number, they get an operator saying "because of technical difficulties we cannot route your call". It has never worked properly.

Any ideas?
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: because of technical difficulties we cannot route your call

Post by FONGO_steve »

can you PM me your freephoneline number?
Steve
Fongo
Development Support Specialist.
m1k3ca
One Hit Wonder
Posts: 1
Joined: 01/23/2011

Re: because of technical difficulties we cannot route your c

Post by m1k3ca »

Hi,
I'm experiencing the same issue when people from the same city (Sudbury, ON) try to call me. The phone number is forwarded to my cell phone as well...

I've tried various settings for the voicemail config... no luck.
Ice
Lightly Seasoned
Posts: 151
Joined: 01/21/2010

Re: because of technical difficulties we cannot route your c

Post by Ice »

This thread is very old and presumed to be solved - you may want to consider starting your own thread for two reasons: you're not ressurrecting an old thread, and you're also not attracting attention away from somebdoy else who needs it ("threadjacking").

Getting past technicalities - Do calls work otherwise? I ask only because there was a reported problem/outage, and also I had this problem but turned out to be internal failure. When I reset my modem, router, and ATA it worked. :)