Incoming Calls Not Going Through

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
Grandizer
Just Passing Thru
Posts: 16
Joined: 03/03/2010
SIP Device Name: Linksys PAP2T-NA
ISP Name: Rogers
Computer OS: XP

Incoming Calls Not Going Through

Post by Grandizer »

Hello,

Do you know if there is an issue with receiving calls this morning? I've been trying to call my FPL number from work and keep getting busy signal. Someone at home is able to dial me at work though.

Thanks
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Incoming Calls Not Going Through

Post by FONGO_kris »

Could you please try again, the issue appears to have only lasted a matter of minutes (it is still being investigated) but appears ok now.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
simonin
Just Passing Thru
Posts: 8
Joined: 07/30/2010

Re: Incoming Calls Not Going Through

Post by simonin »

same problem here, the call either give a busy signal or go to vm directly.
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Incoming Calls Not Going Through

Post by FONGO_kris »

Can you please PM me your number?
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Grandizer
Just Passing Thru
Posts: 16
Joined: 03/03/2010
SIP Device Name: Linksys PAP2T-NA
ISP Name: Rogers
Computer OS: XP

Re: Incoming Calls Not Going Through

Post by Grandizer »

Looks like it worked shortly after I posted the message

thanks
jackphone
Just Passing Thru
Posts: 2
Joined: 08/24/2010
SIP Device Name: LinkSys PAP2T
Firmware Version: 3.1.15(LS)
ISP Name: Videotron
Computer OS: Vista
Router: Hawking WR254

Re: Incoming Calls Not Going Through

Post by jackphone »

I've got the same problem for a week now I tried changing my setting, adding a stun server but non of them worked.
Note that before that it was working perfectly fine.