[RESOLVED] FPL soft not installing

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abelitin
Just Passing Thru
Posts: 11
Joined: 08/12/2010
SIP Device Name: LinkSys PAP2
Firmware Version: 5.1.6(LS)
ISP Name: Youmano
Computer OS: Windows 7
Router: 2Wire

[RESOLVED] FPL soft not installing

Post by abelitin »

Hello,

Upon trying to install the soft I just downloaded, I get the following error message:

FPL requires an active Internet connection for installation. Please, check your network configuration and proxy settings. Well, I *do* have Internet (as can be verified by my ability to post this), but have no clue as to why this might be happening.

Any pointers will be greatly appreciated.

Cheers,


Abel
OverDrive
Lightly Seasoned
Posts: 151
Joined: 06/09/2010
SIP Device Name: SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: Start Communications (off Cogeco)
Computer OS: 8
Router: TP-Link TL-WR1043ND (DD-WRT)

Re: FPL soft not installing

Post by OverDrive »

abelitin wrote:Hello,

Upon trying to install the soft I just downloaded, I get the following error message:

FPL requires an active Internet connection for installation. Please, check your network configuration and proxy settings. Well, I *do* have Internet (as can be verified by my ability to post this), but have no clue as to why this might be happening.

Any pointers will be greatly appreciated.

Cheers,


Abel
Perhaps you have a firewall that's blocking the traffic?

Try disabling all firewalls on your system and trying again.
Adam Marshall
AJ Tek
abelitin
Just Passing Thru
Posts: 11
Joined: 08/12/2010
SIP Device Name: LinkSys PAP2
Firmware Version: 5.1.6(LS)
ISP Name: Youmano
Computer OS: Windows 7
Router: 2Wire

Re: FPL soft not installing

Post by abelitin »

Thanks for your reply.

I *do* have a firewall (Windows Defender), but I don't see why it's not being installed, as all other traffic (via http, ftp, SMTP/POP3, etc) flows normally.

Can you please give me more details as to which port/type of traffic the installer is targeting? I don't feel comfortable disabling the firewall altogether, and especially allowing a software to run in the background without knowing what it is doing and more importantly, *why* it needs to work without firewall.

Moreover, I didn't get a warning from Defender (as it is configured to ask me for my permission to allow or deny attempts), so I didn't think this was the cause, and that's why I didn't mention it in the initial post.

Thanks for your time and effort.

Cheers,


Abel
abelitin
Just Passing Thru
Posts: 11
Joined: 08/12/2010
SIP Device Name: LinkSys PAP2
Firmware Version: 5.1.6(LS)
ISP Name: Youmano
Computer OS: Windows 7
Router: 2Wire

Re: FPL soft not installing

Post by abelitin »

Alright. Problem solved (restarted the PC, tried again, and voila! No hint as to why, though!).

Thanks. Cheers,


Abel