ATA no longer works, do I need to re-purchase an Unlock Key?

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greenapple333
Just Passing Thru
Posts: 2
Joined: 08/05/2014

ATA no longer works, do I need to re-purchase an Unlock Key?

Post by greenapple333 »

Hi,

Suspect a lightning struck and caused my ATA to no longer work, I know FPL used to sell pre-configured ATA, do they still sell them and how much? Does it have to be picked up or will it get shipped?
I've been a FPL customer for a few years and have purchased an Unlock key before, assuming I get a new ATA, do I need to buy a new Unlock Key ($50) or I can use the same one I purchased when I first joined years back?

Thanks.
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: ATA no longer works, do I need to re-purchase an Unlock

Post by Jake »

FPL does not sell ATAs any more so you will have to pick one up yourself.

Your unlock key is good forever, so you can move it to whatever ATA or 3rd party device you want. You will not have to purchase that again.

So, pick up a new ATA, plug in the settings and you should be up and going again.