New version of softphone provided by FPL not working for me

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nauru
Quiet One
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Joined: 05/23/2011
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New version of softphone provided by FPL not working for me

Post by nauru »

Anyone using alternative software with FPL? I have the ATA setup already but am away from my phone and would like to check my voicemail from my PC.

I tried downloading the softphone from the FPL website but after installing I can't get it to work, I just get this error ding every 2 seconds. I don't get any dial tone, no calls go through, can't even check my voicemail.

Old versions of the soft phone worked fine before, but I don't have an install file for those. Plus I guess it's hit or miss whether they still work since officially they are unsupported...

Any help is appreciated. Thanks.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: New version of softphone provided by FPL not working for

Post by Jake »

It could be the internet connection where you are that isn't letting you connect.

Things you could try are :
Install a softphone like x-lite and put in your config details.
If you just want to check your voice mails you can call one of their call in numbers http://support.fongo.com/entries/228819 ... l-remotely