Transfer fee has been charged three times.

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najeeb
One Hit Wonder
Posts: 1
Joined: 08/12/2014

Transfer fee has been charged three times.

Post by najeeb »

I made a transaction to transfer my home phone to freephone line. I got the confirmation receipt. But when I see my bill I indicates that fongo has charged me three times.
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Fongo Support
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Posts: 1689
Joined: 01/01/2013

Re: Transfer fee has been charged three times.

Post by Fongo Support »

najeeb wrote:I made a transaction to transfer my home phone to freephone line. I got the confirmation receipt. But when I see my bill I indicates that fongo has charged me three times.
Hi there,

This cannot be resolved in the Public Forums.

Please open a support ticket for this issue:

http://support.fongo.com/anonymous_requests/new

Once you have the ticket#, please send me a PM:

http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852

Thanks,
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