No followme working on phone busy

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sheit
Just Passing Thru
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No followme working on phone busy

Post by sheit »

If I put a phone number which has no "call waiting" in the followme list and when that phone number is busy/using, the followme won't work.
It just gives me a busy signal instead of try next followme number or go to voice mail.

How come??? :?:
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FONGO_steve
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Re: No followme working on phone busy

Post by FONGO_steve »

Does the follow-me number reside within our free calling network?

If you're using a long distance, aka non-free area, then it will likely go busy unless you have a long distance voucher purchased.
Steve
Fongo
Development Support Specialist.
sheit
Just Passing Thru
Posts: 19
Joined: 09/02/2010
SIP Device Name: PC
Computer OS: vista
Router: 3com

Re: No followme working on phone busy

Post by sheit »

Yes that followme# is within the city list. Like I said, it ONLY failed when that followme# is using/busy. If that followme#(the same phone#) is not using by anyone, it will ring up to the defined second and go on to next follwme#.

How come the busy signal will stop the followme function?
sheit
Just Passing Thru
Posts: 19
Joined: 09/02/2010
SIP Device Name: PC
Computer OS: vista
Router: 3com

Re: No followme working on phone busy

Post by sheit »

If you don't have a "NON call waiting" phone# to test. You just temp. turn-off the "call waiting" feature (eg. *70 depends on your provider).
Put this phone# in your followme# list in the first place. Use this phone to call your owner virtual FPL #. You will get a busy signal that means
followme function not working.
sheit
Just Passing Thru
Posts: 19
Joined: 09/02/2010
SIP Device Name: PC
Computer OS: vista
Router: 3com

Re: No followme working on phone busy

Post by sheit »

I find out more on the "Followme" function NOT WORKING. If my my followme list has cellular phone and when that cellular is turn-off(eg. ran out of battery), the "Followme" function Won't be neither continue to next followme listed number Nor go to voice mail.

Is it a bug or constrain that cannot be fixed? How come no any support reply on this anymore?
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FONGO_kris
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Re: No followme working on phone busy

Post by FONGO_kris »

sheit, I am sorry we did not reply as quickly as hoped - I do caution you that excessive formatting (colors, sizing) may have adverse affects on your forum account; the ability is there to be used with purpose.

I have compiled a list based on previous complains and the comments in this topic here, and emailed it to our development team.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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