stolen VOIP Unlock key

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nav
Just Passing Thru
Posts: 14
Joined: 07/28/2014
SIP Device Name: cisco
ISP Name: dsl bell

stolen VOIP Unlock key

Post by nav »

I have purchased frrephone line VOIP Unlock key.
What will happen if someone steal the VOIP key settings?
Will my phone stop working?

Or

The phone will work/ on both ends?

Is it possible to change the password of VOIP key?
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: stolen VOIP Unlock key

Post by Jake »

If someone has managed to get hold of your password ( the username is pretty easy to guess :D ) and registered a device while your device is still registered, there will be a chance that either one will ring on an incoming call, or none of them will. What will happen is your device will register and effectively unregister the other device, then the other device will register which will unregister your device. Outgoing calls should not be effected, as I believe the device will make sure it is registered before placing the call, so either device will be able to make calls.

Basically it will be a bit of a mess as only one device can be registered at once, so it will be anyones guess as to what device will be registered at the time of an incoming call, if any.

To reset your password, simply contact support through their ticket system. They should reset your password which you will be able to get again in the online admin.
nav
Just Passing Thru
Posts: 14
Joined: 07/28/2014
SIP Device Name: cisco
ISP Name: dsl bell

Re: stolen VOIP Unlock key

Post by nav »

Thank you very much.