help! caller leave voice mail, but i didn't receive it!

[dcondense]

some strange thing happen to my free phone line, the caller leave message to my voice mail box, but, i just simply didn't receive it!

tried call myself this morning and leave messages, but there is just no voice mail. tried to log in web account, nothing is there as well.

just simply no voice mail there, even i leave a few voice mails to myself this morning.

can anybody help?

thanks!

[Fongo Support]

some strange thing happen to my free phone line, the caller leave message to my voice mail box, but, i just simply didn't receive it!

tried call myself this morning and leave messages, but there is just no voice mail. tried to log in web account, nothing is there as well.

just simply no voice mail there, even i leave a few voice mails to myself this morning.

can anybody help?

thanks!

Hi there,

Please check your spam/junk mail folder.

Let me know.

regards,

[dcondense]

i do check my junk mail, there was no voice mail.
and furthermore, i log in freephoneline.ca, even there has no voice mail.

thanks.

[Fongo Support]

i do check my junk mail, there was no voice mail.
and furthermore, i log in freephoneline.ca, even there has no voice mail.

thanks.

Hi there,

If that is the case, you should open a support ticket so you can have your account checked.

Regards,