311 setup (call my City)

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maximebeauvais
Active Poster
Posts: 77
Joined: 09/23/2014
SIP Device Name: OBi110
ISP Name: Bell Fibre 25/25
Router: Bell Home Hub 2000

311 setup (call my City)

Post by maximebeauvais »

Hey,
if i have a question regarding my city, i could call 311.
however, i tried that and it's not working
i have done some search and could not find anything
thanks for you help
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: 311 setup (call my City)

Post by bridonca »

311 does not work with Fongo.

With some ATA devices, you can program in a dial string using the 311 equivalent number, which will allow you to get your 311 service when you dial 311 from your ATA. I do not have the dial strings, and you have to furnish you ATA model and the 311 equivalent number in you area.
maximebeauvais
Active Poster
Posts: 77
Joined: 09/23/2014
SIP Device Name: OBi110
ISP Name: Bell Fibre 25/25
Router: Bell Home Hub 2000

Re: 311 setup (call my City)

Post by maximebeauvais »

thanks for quick reply.

my ATA: OBi100 and I'm with videotron. I live in Gatineau.
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lustucru
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Computer OS: Windows 7 Pro 64 bits
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Android Version: Android 6.0
Location: Montreal (QC)

Re: 311 setup (call my City)

Post by lustucru »

The 311 equivalent number for Gatineau is 819-595-2002.

There is a post in the French support section about dial plans ("plan de numérotation en français").
maximebeauvais
Active Poster
Posts: 77
Joined: 09/23/2014
SIP Device Name: OBi110
ISP Name: Bell Fibre 25/25
Router: Bell Home Hub 2000

Re: 311 setup (call my City)

Post by maximebeauvais »

lustucru wrote:The 311 equivalent number for Gatineau is 819-595-2002.

There is a post in the French support section about dial plans ("plan de numérotation en français").
hey, thanks for that number but if I could just do 311, it will be faster ;)
don't need to remember the hole number !!!
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ckkatan
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SIP Device Name: Cisco
ISP Name: DSL
Router: Linksys

Re: 311 setup (call my City)

Post by ckkatan »

Hi,

I have a Cisco SP122 ATA box. Can you help me to program in an equivalent dial string for 311 in Mississauga?

Thanks.
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ckkatan
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Posts: 74
Joined: 11/29/2014
SIP Device Name: Cisco
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Router: Linksys

Re: 311 setup (call my City)

Post by ckkatan »

Nevermind, I found the program string to redirect 311 to the City service department.

Thanks.