"Invalid account" ??????

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marvin
Just Passing Thru
Posts: 5
Joined: 02/23/2012

"Invalid account" ??????

Post by marvin »

I've been using the service for many years and suddenly I got logged out of the Android app and started getting "Invalid account" when I try to reset my password.

Any idea what might have happened? More importantly, how do I quickly get my number back as banks and other important people and institutions have it as my primary (and often only) number.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: "Invalid account" ??????

Post by Jake »

Open a support ticket, the forum will not be able to help you with this.

The contact us link can be found on the support pages.
marvin
Just Passing Thru
Posts: 5
Joined: 02/23/2012

Re: "Invalid account" ??????

Post by marvin »

Done as recommended, sir.
Aliraza40
One Hit Wonder
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Re: "Invalid account" ??????

Post by Aliraza40 »

If you like your current Fongo number, set up another Fongo account using another email address. You can use the same address as the old Fongo account, only the email address has to be different. You can then port your old cell phone number to that new account.
ali