How to purchase usa text if you already have canadian text

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joysync
One Hit Wonder
Posts: 1
Joined: 04/02/2015

How to purchase usa text if you already have canadian text

Post by joysync »

I already have 5 months Unlimited Canadian texting left. But now I want to receive text from USA friend. How should I purchase USA texting only . thanks.
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: How to purchase usa text if you already have canadian te

Post by Jake »

I would send in a support ticket about this. I am guessing you have tried to buy the package and it is failing for some reason. A Support ticket will give you your best answer here.

On another note :-
I am a little surprised that you can't receive their texts already. As far as I know there is no restrictions on receiving text messages, but having said that I have not really tested it beyond Canadian texts. Sending a text to the US I understand that a package needs to be bought, but it seems a little odd that you would need this to receive them.

In either case, would you mind updating this thread as to what support tells you, as I am sure it will come up again sometime.