LINKSYS PAP2T problem

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poisat
Just Passing Thru
Posts: 5
Joined: 10/01/2010

LINKSYS PAP2T problem

Post by poisat »

Hi,

I purchased my configuration file and set it, my ATA working, i can make a call and received a call, but I can't hear anything and the other party can not hear me. :( :( :( :(

Any help would be appreciated.

Regards,
Poisat
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: LINKSYS PAP2T problem

Post by laurent »

Typically, this is caused by incorrect port forwarding in your router.

Check your router's configuration so that it properly forwards all required UDP ports (check the FAQ, I don't know them by heart. In the section about audio problems).
poisat
Just Passing Thru
Posts: 5
Joined: 10/01/2010

Re: LINKSYS PAP2T problem

Post by poisat »

:?: :?: :?:
poisat
Just Passing Thru
Posts: 5
Joined: 10/01/2010

Re: LINKSYS PAP2T problem

Post by poisat »

I use my mobile Nokia N95 setting SIP, the same problem encounted, i can make a call and received a call, but I can't hear anything and the other party can not hear me.

The problem is router's configuration or other???

Pourquoi?
Bizarre!

Any help would be appreciated.

Regards,
Poisat
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: LINKSYS PAP2T problem

Post by laurent »

When you use your Nokia phone, is it using wifi? If so, then the wifi is from your same router as your computer gets its internet from. Therefore, the same port forwarding requirements apply.

You have to tell your router what to do with incoming data from a phonecall. You use port forwarding rules to route this specific data to your whatever-device-is-acting-as-a-phone.
poisat
Just Passing Thru
Posts: 5
Joined: 10/01/2010

Re: LINKSYS PAP2T problem

Post by poisat »

Hi, Laurent,

Thank you for your reply.

Can you specifically tell me how to operate?
Because my computer information is poor.

Any help would be appreciated.

Regards,
Poisat
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: LINKSYS PAP2T problem

Post by laurent »

There's several dozens of different internet router brands and models, it's impossible for us to know how to program yours. I recommend checking the instructions that came with yours. There's always a section about "port forwarding" or "special applications" that tells you how to do it.

What you need to know from this forum is the ports to forward, which are: 5060, 5061, 6060, 6061, 13000 and 13001, all of them in UDP mode (you typically have the choice to forward TCP, UDP or both. In our caes, it's UDP only.)
ultraman
Just Passing Thru
Posts: 4
Joined: 04/07/2010
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6
ISP Name: Rogers
Computer OS: Windows 7

Re: LINKSYS PAP2T problem

Post by ultraman »

I have the audio problem, but only when I call from my office (ip phone) to my fpl #. From fpl end, I can hear both ways audio but from my office end, I can't hear anything. But no problem if I call my office from fpl. Also no problem from/to my cell (rogers). Anyone know why?
I have trendnet tew-652BRP router and have 5060,5061,16383-16388 UDP setup in virtual server
sl149q
Just Passing Thru
Posts: 6
Joined: 09/15/2010
SIP Device Name: pap2t
Firmware Version: 5.1.6(LS)
ISP Name: shaw
Computer OS: windows
Router: linksys RV042

Re: LINKSYS PAP2T problem

Post by sl149q »

I have the same problem. For the second or third time in the last month.

Specifically one-way audio for out-bound calls (I can hear who I called, they cannot hear me) and typically caller-ID shown to the called party is "OUT OF AREA".

This post seems to have some good suggestions: http://www.dslreports.com/forum/r225707 ... -way-audio

What I saw in the Info Line status tab was:
Call 1 Encoder: G711u
Call 1 Decoder: G729a

Disabling G729a seems to have corrected the the audio problem. Although not the caller ID problem.
ultraman
Just Passing Thru
Posts: 4
Joined: 04/07/2010
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6
ISP Name: Rogers
Computer OS: Windows 7

Re: LINKSYS PAP2T problem

Post by ultraman »

sl149q wrote:I have the same problem. For the second or third time in the last month.

Specifically one-way audio for out-bound calls (I can hear who I called, they cannot hear me) and typically caller-ID shown to the called party is "OUT OF AREA".

This post seems to have some good suggestions: http://www.dslreports.com/forum/r225707 ... -way-audio

What I saw in the Info Line status tab was:
Call 1 Encoder: G711u
Call 1 Decoder: G729a

Disabling G729a seems to have corrected the the audio problem. Although not the caller ID problem.
It works after changing to G711u :lol: