Callers are reporting that when they dial my number that lots of times they get a "dead" line, total silence or again the same followed by a busy signal. This seems to be an intermitent problem as some incoming calls do get through. All calls do show-up in my log. I've complained twice so far in the last few days. The first time I was sent a reply to reset my ATA which made no improvements. I'm still waiting for a reply to my second ticket.
I'm a fairly recent Fongo customer with ported number and have experienced this very annoying problem since joining. Anyone else having the same problem or can shed some light on solving this?
Intermitent Incoming Calls
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canacura
- Just Passing Thru
- Posts: 2
- Joined: 04/22/2015
- SIP Device Name: Grandstream HT701
- ISP Name: Acanac Cable 35
- Computer OS: Win. 7 Pro. / IOS 8.3 Ipad
- Router: BelkinF5D8236-4 v3