Want to RE join Freephoneline

[kvh]

After 4-5 years of using freephone line, my internet service provider highjacked my home phone service. I would like to go back to using freephoneline. Is there a way to reinstate my account or do i have to rejoin from scratch? I would like to keep my current phone number.

[Jake]

Did you buy an unlock key (config file back then)? If so there should be a way to get back into your account as it should be still active. Failing trying the password reset I would suggest sending in a support ticket to them if you cannot remember your login details.

If not your account may have been automatically closed (it does after 3 months of not using it), so the simplest way is probably just to start a new account.

As long as Fongo supports your current number you can port it in at any time, although I am not sure what you mean by your ISP has hijacked your phone service.

[kvh]

Thanks for your reply. When I changed my internet plan my ISP offered a deal if i signed up for a home phone. I though i would use it for the promotion period and just re-hook up FreePhoneLine after the 6 months. When I tried to hook it back up it wouldn't work. When i tried to log back into my account online, it said my phone number doesn't exist.

Yes I did buy a config file back then. Will FreePhoneLine port my phone number?

[sinister.groupon]

Did you port your number over to your ISP? i.e. is this the same number that you had with FPL? Or did the ISP give you a new different number?

[kvh]

I ported my phone number over to my ISP. It is the same number FPL assigned to me a few years back.