NO INCOMING PHONE NUMBER DISPLAY

[FWU]

Hi All,

I'm using Linksys PAP2T and since 3 weeks ago, I dont have incoming call phone number displaying on my phone. i did try to use another phone to make sure that is not the problem from phone device.

Is there any way to check ATA also?

Your help is appreciated

[Mango]

Check the User tab of your ATA, and make sure CID Setting is set to Yes.

Also check the Line tab and make sure CID Serv is set to Yes.

Does that solve the problem?

[FWU]

Yes, the CID Serv is set to YES in both user and Line tab setting.

i did reboot but the incoming call ID still not showing.

[Mango]

Try to set the following, if not already set:

Ring Waveform: sinusoid
Ring Frequency: 25
Ring Voltage: 80

If that doesn't work, set:

Ring Voltage: 90

Outta ammo.

[FWU]

Hi Mango,

thanks for info. i checked my ATA, it was sinusoid, Freq 52 and Voltage 90.

so i changed to sinusoid-25-80, and it did not work, then i changed to sinusoid-25-90, not luck too.

now i changed the three back to sinusoid-52-90

[Mango]

I'm curious how your Ring Frequency was set to 52. The default value is 20. If you wish to continue troubleshooting, it may be worth it to factory reset* your ATA and reconfigure based on the official guide: http://forum.fongo.com/viewtopic.php?f=15&t=16294

*Assuming you have the PAP2T-NA version which may be safely factory reset.

[FWU]

Thanks very much for your help, Mango!

My PAP2T-NA dead two days ago, maybe just power adapt, I have not figure it out. and I just bought SPA2102 and config it. now everything back to normal

thanks again!