Using up world credits for local (310xxxx) calls

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sinister.groupon
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Using up world credits for local (310xxxx) calls

Post by sinister.groupon »

Was just wondering where my world credits are going to...

<fpl feedback>
You should likely get a email report at the end of the month with the calls which are deducting credits since these are charges, rather than me plowing through the call logs. Even better it should email you instantly when the call ends.
</fpl feedback>

... and at first I assumed that some relatives borrowing the phone while they were over to call Europe or whatever. Now I took a look at the call logs, and apparently not. It's me.

I couldn't help but to notice that the calls actually using my world credits are simply my calls to Bell. What gives?

Here is a lovely call I placed to Bell (310BELL) which apparently is in California (unlikely):

From To Duration Connect time Disconnect time Disconnect reason City Cost
<mynumber> 13102355 13:00 Jun 29, 2015 6:23:34 PM Jun 29, 2015 6:36:30 PM Normal call clearing California $ 0.30

Can anyone explain this? Are these 310 numbers considered special in some way? It's certainly not California.
Mango
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Re: Using up world credits for local (310xxxx) calls

Post by Mango »

310 is an area code for Los Angeles County.

If you dial 1-416-310-2355 where 416 is your area code, does the call go through?

If yes, you could add the following sequence to your dial plan: <310:1416310>xxxx
sinister.groupon
Quiet One
Posts: 29
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Re: Using up world credits for local (310xxxx) calls

Post by sinister.groupon »

Mango wrote:310 is an area code for Los Angeles County.

If you dial 1-416-310-2355 where 416 is your area code, does the call go through?

If yes, you could add the following sequence to your dial plan: <310:1416310>xxxx
Hey Mango. Thanks for your suggestion, it worked and you owe me $0.06. Worked being I added my area code before 310BELL and it connected to Bell:

<mynumber> 12893102355 01:00 Jul 17, 2015 7:27:00 PM Jul 17, 2015 7:27:06 PM Normal call clearing CANADA $ 0.06

Regardless of 310 being an area code of California, that would imply a serious flaw in the system. It's overly simplistic to say:

If number.startsWith(US Area Code)
Charge for Call

Should be smarter based on the length of digits (and probably 100 other things), in this case 7 digits cannot be a long distance call:

If number.length >= 10 and number.startsWith(US Area Code)
Charge for Call

I don't think that's the issue though since now I got charged $0.06 per minute for a Canadian number.
Mango
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Re: Using up world credits for local (310xxxx) calls

Post by Mango »

The plot thickens.

I see from https://www.freephoneline.ca/ldServices that 1-289-310-2355 costs $0.02/min, but 1-416-310-2355 is apparently free. Every area code except 416 that I tried came with a fee.

If you use area code 416, does THAT work (and is it free)?
sinister.groupon
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Re: Using up world credits for local (310xxxx) calls

Post by sinister.groupon »

That worked, and by worked, I mean I didn't get charged.

<mynumber> 14163102355 0:03 Jul 17, 2015 7:45:21 PM Jul 17, 2015 7:45:24 PM Normal call clearing CANADA $ 0.00

While it seems that I need to make an awesome call plan to append 416 to any 310xxxx call, this whole thing doesn't make sense to me.

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Jake
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Re: Using up world credits for local (310xxxx) calls

Post by Jake »

310 numbers get a special mention in their FAQs. https://support.fongo.com/entries/22867 ... -be-called

Not sure of the reason for this, but it has come up a few times in the past on the forum. I think there is quite a lengthy thread about it somewhere.