Hi guys,
I just found out that our account was cancelled but I didn't receive any email notifications at all. This number is used for our non project judo club and is on all of our business cards. Is there anything I can do to get the original number back? I'm willing to pay a fee if I need to.
Account Cancelled - Options?
-
- Tried and True
- Posts: 411
- Joined: 08/14/2014
- SIP Device Name: OBi110
- Firmware Version: 1.3.0 (Build: 2824)
- ISP Name: Telus
- Computer OS: Windows 7
- Router: Toastman Tomato
Re: Account Cancelled - Options?
If the number is still on their network and not assigned to some other customer, you may be able to recover it. I suggest you open a new account. Once you are done,
Open a ticket describing your problem: http://support.fongo.com/anonymous_requests/new
Send Fongo Support a PM with the ticket number: http://forum.fongo.com/memberlist.php?m ... ile&u=7852
Open a ticket describing your problem: http://support.fongo.com/anonymous_requests/new
Send Fongo Support a PM with the ticket number: http://forum.fongo.com/memberlist.php?m ... ile&u=7852
-
- Just Passing Thru
- Posts: 4
- Joined: 08/21/2015
Re: Account Cancelled - Options?
Thank you! I did find the support site after I posted here and sent in the request, but I'll also submit a PM .. thank you so much!