question od unactivity and unlock key

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kuan
Just Passing Thru
Posts: 2
Joined: 08/28/2015
SIP Device Name: fpl

question od unactivity and unlock key

Post by kuan »

I just signed on a freephoneline number, I have active ontario phone number by vonage canada. I live in US now. I want park my number in FPL.
May I just porting my number with 25 dollars payment to FPL without purchase unlock file because I can just use PC to receive my call?
after paying 25 dollar for porting, deleting account for 90 days no activity still apply?
what payment method can go through, beside credit card issued by canadian bank?
What difference between fongo mobile and freephoneline concerning cost and porting number? I read fongo mobile website, did not find out the porting cost ?
I guess that fongo mobile did not have setup cost at all, except porting cost?
Thanks
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: question od unactivity and unlock key

Post by Fongo Support »

kuan wrote:I just signed on a freephoneline number, I have active ontario phone number by vonage canada. I live in US now. I want park my number in FPL.
May I just porting my number with 25 dollars payment to FPL without purchase unlock file because I can just use PC to receive my call?
after paying 25 dollar for porting, deleting account for 90 days no activity still apply?
what payment method can go through, beside credit card issued by canadian bank?
What difference between fongo mobile and freephoneline concerning cost and porting number? I read fongo mobile website, did not find out the porting cost ?
I guess that fongo mobile did not have setup cost at all, except porting cost?
Thanks
Hi,

Please see my answers below:

1. May I just porting my number with 25 dollars payment to FPL without purchase unlock file because I can just use PC to receive my call?

Yes you can, you don't have to buy the key.

2. after paying 25 dollar for porting, deleting account for 90 days no activity still apply?

According to the FAQ below, your account will not be subject for deletion if you purchased number porting.

https://fongo.zendesk.com/entries/53638 ... t-deleted-

3. what payment method can go through, beside credit card issued by canadian bank?

We only accept credit cards- see below:

https://fongo.zendesk.com/entries/23740 ... ed-payment

Debit Visa, Prepaid Master card or Paypal are not accepted at this time.

4. What difference between fongo mobile and freephoneline concerning cost and porting number?

There is no difference, the cost is $25 plus applicable taxes, for both Fongo and FPL. If you apply for Fongo home phone, the porting fee will be $20 at registration

5. I read fongo mobile website, did not find out the porting cost ?

If you login into your account, and click on "Online store" you will find "transfer my number $25"

regards,