Paymentech Error

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judochop
Just Passing Thru
Posts: 3
Joined: 06/27/2014

Paymentech Error

Post by judochop »

I'm getting this error when I try to port my number over:

paymentech error: transaction error: 'invalid value in message'

Any ideas? I hope it did not charge me each time I re-tried.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Paymentech Error

Post by Fongo Support »

judochop wrote:I'm getting this error when I try to port my number over:

paymentech error: transaction error: 'invalid value in message'

Any ideas? I hope it did not charge me each time I re-tried.
Hi,

Looks like you are trying to use a Debit Visa or prepaid master card which our system doesn't accept.

You need to use a regular credit card.

regards,
judochop
Just Passing Thru
Posts: 3
Joined: 06/27/2014

Re: Paymentech Error

Post by judochop »

Thank you,

Yes, you're correct, I tried with a debit Visa.

I appreciate it.