Where to download Freephoneline Desktop Application 3.2.7.0?

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sis649
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Joined: 09/12/2015

Where to download Freephoneline Desktop Application 3.2.7.0?

Post by sis649 »

It's said after log in, click "App settings"...but I didn't see any download link there.

Did I miss anything?
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Fongo Support
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Re: Where to download Freephoneline Desktop Application 3.2.

Post by Fongo Support »

sis649 wrote:It's said after log in, click "App settings"...but I didn't see any download link there.

Did I miss anything?
Hi,

Yes you did. You need to finish registration and get a number.

After that, it will be in Settings->Downloads

Regards,
sis649
Just Passing Thru
Posts: 3
Joined: 09/12/2015

Re: Where to download Freephoneline Desktop Application 3.2.

Post by sis649 »

Fongo Support wrote: Hi,

Yes you did. You need to finish registration and get a number.

After that, it will be in Settings->Downloads

Regards,
That web page provides 3.2.6 not 3.2.7. My laptop is Windows 8.1 which is not compatible with 3.2.6, every time I try to log in at 3.2.6, it says "Wrong user name or password".
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Fongo Support
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Posts: 1689
Joined: 01/01/2013

Re: Where to download Freephoneline Desktop Application 3.2.

Post by Fongo Support »

sis649 wrote:
Fongo Support wrote: Hi,

Yes you did. You need to finish registration and get a number.

After that, it will be in Settings->Downloads

Regards,
That web page provides 3.2.6 not 3.2.7. My laptop is Windows 8.1 which is not compatible with 3.2.6, every time I try to log in at 3.2.6, it says "Wrong user name or password".
Hi,

No, that page provides correct version. Your PC has an old version and you will need to remove it.


Please follow the steps below to resolve this issue permanently:

1. Uninstall desktop app
2. Go to Control panel->Folder Options and click on middle tab- view
3. Check "Show hidden files, folders and drives" and click ok
4. Perform a search on your PC for Freephoneline
5. Delete all files and folders that you have found in step 4 and reboot PC
5. After PC comes back, login into your Freephoneline account and click on Settings->Downloads and download the latest version of the desktop app

IMPORTANT: Please allow the FPL desktop app to windows firewall exception list

Let us know if there are any issues.

Thanks,
sis649
Just Passing Thru
Posts: 3
Joined: 09/12/2015

Re: Where to download Freephoneline Desktop Application 3.2.

Post by sis649 »

Fongo Support wrote:
sis649 wrote:
Fongo Support wrote: Hi,

Yes you did. You need to finish registration and get a number.

After that, it will be in Settings->Downloads

Regards,
That web page provides 3.2.6 not 3.2.7. My laptop is Windows 8.1 which is not compatible with 3.2.6, every time I try to log in at 3.2.6, it says "Wrong user name or password".
Hi,

No, that page provides correct version. Your PC has an old version and you will need to remove it.


Please follow the steps below to resolve this issue permanently:

1. Uninstall desktop app
2. Go to Control panel->Folder Options and click on middle tab- view
3. Check "Show hidden files, folders and drives" and click ok
4. Perform a search on your PC for Freephoneline
5. Delete all files and folders that you have found in step 4 and reboot PC
5. After PC comes back, login into your Freephoneline account and click on Settings->Downloads and download the latest version of the desktop app

IMPORTANT: Please allow the FPL desktop app to windows firewall exception list

Let us know if there are any issues.

Thanks,
Please see the screenshot attached which shows 3.2.6 while downloading
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Mango
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Re: Where to download Freephoneline Desktop Application 3.2.

Post by Mango »

I don't use Windows 8 so can't comment on your login issue, but I do have the link for 3.2.7:

http://media.freephoneline.ca/downloads ... _3_2_7.exe