I have refilled world credit, but not able to call any number in China.
This has worked before with the exact device.
Should I dial 011 86 xxxxxxxx?
Please help!
Not able to call China
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aloetic@gmail.com
- Just Passing Thru
- Posts: 13
- Joined: 07/06/2011
- SIP Device Name: Linksys/SPA3102
- Firmware Version: 5.2.13(GW002)
- ISP Name: TekSavvy
-
Fongo Support
- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: Not able to call China
Hi,aloetic@gmail.com wrote:I have refilled world credit, but not able to call any number in China.
This has worked before with the exact device.
Should I dial 011 86 xxxxxxxx?
Please help!
To call international, please dial "011" followed by the country code, followed by the number you wish to call.
regards,
-
aloetic@gmail.com
- Just Passing Thru
- Posts: 13
- Joined: 07/06/2011
- SIP Device Name: Linksys/SPA3102
- Firmware Version: 5.2.13(GW002)
- ISP Name: TekSavvy
Re: Not able to call China
So what I dial is correct. Can you help to check what is wrong?
-
Fongo Support
- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: Not able to call China
Hi,aloetic@gmail.com wrote:So what I dial is correct. Can you help to check what is wrong?
Absolutely!
Please open a support ticket:
https://support.fongo.com/anonymous_requests/new
Once you have the ticket#, send me a PM.
regards,