My FPL Telephone # is long distance but it's not

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John12
Just Passing Thru
Posts: 19
Joined: 11/29/2011
SIP Device Name: Linksys PAP2T
ISP Name: Acanac
Computer OS: Windows 7
Router: D-Link ADSL Modem Router

My FPL Telephone # is long distance but it's not

Post by John12 »

Hello,

I was using my FreePhoneLine telephone # for a very long time. I got this # when I was living in Hamilton. Now I moved to Toronto. Whenever someone calls me in Toronto using this #, they get a message telling them that this # is a long distance telephone # but it's not. Can the support staff at Free Phone Line resolve this problem? If not, would I be able to change this # to a 647 #? If I can change this #, what would be the cost?

Thanks.
Mango
Tried and True
Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
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Re: My FPL Telephone # is long distance but it's not

Post by Mango »

Here are the list of rate centres for which Hamilton is considered a local call: http://www.localcallingguide.com/lca_ex ... xch=154420 . I don't see Toronto on the list. That seems to agree with your friends who claim that your phone number is long distance.

According to Fongo Support in http://forum.fongo.com/viewtopic.php?f=8&t=18062, your number can be changed for free. The FreePhoneLine FAQ disagrees: http://support.freephoneline.ca/entries ... are-moving
John12
Just Passing Thru
Posts: 19
Joined: 11/29/2011
SIP Device Name: Linksys PAP2T
ISP Name: Acanac
Computer OS: Windows 7
Router: D-Link ADSL Modem Router

Re: My FPL Telephone # is long distance but it's not

Post by John12 »

Thanks.